RETURNS & Shipping

We have a 14-day return policy. If you're not satisfied with your purchase, you have 14 days from the date of receipt to request a return. The item must be in its original condition, unused, with tags, and in the original packaging. To initiate a return, please contact us at info@lycanride.com. For more details, please refer to our Refund Policy.

To request a return, please contact our customer support team at info@lycanride.com. Provide them with your order details and the reason for the return. If your return request is approved, our team will provide you with a return shipping label and instructions on where to send the package. Please note that returns without prior authorization will not be accepted.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within a few business days. The refund will be credited back to your original payment method. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or credit card provider.

If you receive a damaged, defective, or incorrect item, please contact us immediately. We will work with you to resolve the issue promptly. Please inspect your order upon receipt and notify us within a reasonable timeframe to ensure a swift resolution.

Yes, you can change your shipping and billing addresses. If you need to update your address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, we may not be able to make changes to the address. It's important to double-check your shipping and billing addresses before finalizing your order to avoid any inconvenience.